Management Powers: Data controller
Management Powers acts as data controller, and as such, it maintains up to date records of all processing activities which involve personal data.
Any enquiries relating to this obligation should be addressed to Management Powers’s DPO and by email to the following address: privacy@managementpowers.com
Personal data collection
We collect the following information:
- Surname
- First name
- Email address
- Phone / Fax number
The personal information that we collect is captured via forms and through your interactions with our website.
We also use, as described in the subsequent section, cookies and/or log files to collect information about you.
We also collect personal information through your personal interactions with our company’s staff.
Detailed information on the modes of data collection, the data, and the processes applied to personal data is logged in a register of processing operations.
Forms and interactivity
Your personal information is collected to respond to your enquiries via web forms, for example:
- Newsletter subscription form
- Form to request access to online demonstration
- Event registration form
- Publications download form (White papers, customer cases, etc.)
Your personal information is also collected when you browse our website.
We use the information collected in this way for the following purposes:
- Customer relationship management and customer administration
- Contracts, orders, product delivery, invoices and accounting
- Customer relationship monitoring, such as satisfaction surveys, claim management and the processing of requests sent to the customer support
- For marketing/commercial solicitation purposes:
- Newsletter to keep you updated on our services, partners, promotions and events organized by the company.
- Invitation to events and webinars
Log files and cookies
We collect certain information via log files and cookies, which is primarily the following:
- IP address
- Operating system
- Webpages visited and on-line requests
- Time and date of the connection
The use of such files enables us to:
- improve and personalize our service
- personalize your consumption profile
- track your orders
- fine-tune our statistics
Recipients
The personal data we collect is intended only for Management Powers, subject to the following cases.
Management Powers reserves the right to share your personal data with its subsidiaries and/or service providers and/or subcontractors and/or partners when it deems this to be necessary for the proper running of operations or for internal management purposes and in accordance with the afore-mentioned purposes.
Moreover, Management Powers reserves the right to disclose your personal data to the relevant authorities to comply with its legal and regulatory obligations.
Lastly, exceptionally, Management Powers can transfer your personal data for the purpose of statistical analysis, surveys and commercial operations carried out by third-party vendors.
Management Powers undertakes to retain your personal data for a length of time which shall not exceed that strictly required for the purpose for which it was collected.
Moreover, Management Powers will retain your data strictly in accordance with applicable data protection laws.
Right of access
We undertake to recognize the right to access and rectify any personal data in our possession to those concerned who want to access, modify or delete their information.
To avail yourself of these rights, please contact Management Powers’s DPO at Management Powers’s headquarters: DSO-IFZA Dubai Silicon Oasis License No 7139 - Dubai - UAE
Email: privacy@managementpowers.com
Phone: +XX XXX XX XX
Right to object and withdraw consent
We undertake to offer you the right to object and withdraw consent to the use of your personal data.
You can:
- request we delete certain data pertaining to specific circumstances and if the processing is no longer necessary in relation to the purpose for which it was originally collected (right to erasure);
- request we share your personal data with you or with another service provider, in a simple and structured format (right to data portability)
- object to the processing of your personal data (right to oppose);
- request we restrict or suspend our processing of your data in certain circumstances (right to restriction of processing).
To avail yourself of these rights, please contact Management Powers’s DPO at Management Powers’s headquarters: DSO-IFZA Dubai Silicon Oasis License No 7139 - Dubai - UAE
Email: privacy@managementpowers.com
Phone: +XX XXX XX XX
Right to lodge a complaint with a supervisory authority
If you consider your data protection rights have not been respected, you can lodge a complaint with the relevant Data Protection Authority.
Security
Management Powers has implemented all necessary technical and operational measures to store and process personal data.
The personal information we collect is stored in a secure environment. All the persons who work for us are held to respect the confidentiality of your information.
In order to ensure the security of your personal information, we use the following measures:
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Computer back-up system
- Firewalls
We undertake to maintain a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your operations. However, because no mechanism offers maximum security, there is always an element of risk when sharing personal data on the Internet.
Management Powers: sub-contractor
Management Powers acts as a subcontractor on behalf of its clients, and as such, keeps an up-to-date register of all the subcontractors who store or process personal data of the system that you use as a client.
Any requests in this regard should be addressed to Management Powers’s DPO by email at the following address: privacy@managementpowers.com
The data collected by Management Powers is stored by our hosting providers who are our subcontractors as outlined in the GDPR.
The global list of Management Powers’s subcontractors valid since May 25, 2018:
Processes applied to data and subcontractors – E-Deal
| Products/services offered by E-DEAL | Operations on data | Subcontractors | |
|---|---|---|---|
| On-premise | License purchase | N/A | N/A |
| Maintenance service | N/A | N/A | |
| Hosting service | Backups, Hosting | HISI | |
| Cloud | SaaS | ||
| Simple rental | |||
| Undifferentiated / Optional | Projects / Integration / TPAM | Import / Export | Occasionally outsourced to integrators: UMANIS, ASI, TECHNOMADE, ALMAVIA, ATOS |
| “EPS” Option | Transformation of: Postal data (EPS RNVP) / Phone data (EPS Reversed directory) | AMABIS | |
| “Net Business” Option | Hosting (tracking data / registration / survey) Mail routing / SMS and temporary storage of data / routing data | HISI (hosting) MAILJET (mail routing) NET MESSAGE (SMS routing) | |
| “E-DEAL Decision” Option | Backup (reporting data) | IXIAS |
Processes applied to data and subcontractors – Management Powers
| Products/services offered by Management Powers | Operations on data | Subcontractors | |
|---|---|---|---|
| On-premise | License purchase | N/A | N/A |
| Maintenance service | N/A | N/A | |
| Hosting service | Backups, Hosting | Net Computer | |
| Cloud | SaaS | ||
| Simple rental | |||
| Undifferentiated / Optional | Projects / Integration / TPAM | Import / Export | Occasionally outsourced to integrators:FINOPSYS,FACTORY GROUPE, ADNEOM |
Legislation
We undertake to comply with the legislative provisions as specified in the GDPR.